PRIVACY POLICY

Last Updated: Friday March 19 2022

 

Colette Cooper & Associates, Royal Le Page, and its affiliates and subsidiaries (collectively, “CC Sells & Royal LePage”, “we,” “us,” or “our”) invites you (“you”, “your”, and “user”) to access and use our website (www.colettecooper.com), our web app-based services, and our mobile application services (collectively, the “Site”), along with our phone-based and text-based services, and also various websites, applications, web applications, text messages, email notifications, and other mediums, or portions of such mediums, provided by CC Sells & Royal LePage, along with the services we provide through such websites (collectively, the “Service”) subject to the following terms and conditions (the “Terms of Use” or “Terms”), which may be updated by us from time to time. Unless stated otherwise, any new features or enhancements to the current Service shall be subject to these Terms in addition to any terms and conditions applicable to particular services. You are responsible for regularly reviewing these Terms and any applicable changes. Continued use of the Service after any changes take effect will constitute your acceptance of such changes. You can review the current version of these Terms of Use here.

By browsing, accessing, or using the Service, including when you register for a new Royal LePage account, you are both agreeing to be bound by these Terms and represent that you are of legal age to form a binding contract. If you are using the Service on behalf of an organization, then you are agreeing to these Terms for that organization and promising to CC Sells & Royal LePage that you have the authority to bind that organization to these Terms (in which case, the terms “you” and “your” or “user” will refer to that organization). The exception to this is if that organization has a separate written agreement with CC Sells & Royal LePage covering the use of the Service, in which case if there are any provisions in these Terms that conflict with that agreement, that agreement will govern such use. If you do not wish to be bound by these Terms, please refrain from using the Service, accessing our websites, or registering for a Royal LePage account. By submitting your contact information to CC Sells & Royal LePage, you agree that CC Sells & Royal LePage may contact you.

Whether using the Service as an individual or on behalf of an organization, you acknowledge that our agreements contained in these Terms are supported by reasonable and valuable consideration, including, without limitation, your ability to visit, use, submit information to, or receive information from the Service, the receipt and adequacy of which is hereby acknowledged by you individually and on behalf of any organization you represent. You also represent that you have the capacity to be bound by our agreements contained in these Terms, or if you are acting on behalf of a company or other entity, you have the authority to bind such company or entity.

BY BROWSING, ACCESSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS OF THESE TERMS OF USE. IF YOU DO NOT AGREE TO ANY OF THE TERMS, THEN PLEASE DO NOT USE OR ACCESS THE SERVICE OR ANY PORTION THEREOF.  THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.

1.ELIGIBILITY

The Service is available for individuals aged 18 years or older located in Canada. If you are 18 or older, but under the age of majority in your jurisdiction, you should review these Terms with your parent or guardian to make sure that you and your parent or guardian understand it. We reserve the right, in our sole and absolute discretion, to deny you access to the Service or any portion thereof, without notice and without reason.

2. DESCRIPTION OF USERS 

 

a.Visitors

Visitors to the Site are people who do not register for an account but want to explore the Site for informational purposes (“Visitors”). No login is required for Visitors to the Site. Visitors can view all content and access all publicly available features and functionality on the Site, and contact us using the contact link on the Site.

b. Registered Users

If you want to access certain features of our Service, including access to non-publicly available features, saving your information, search history, and results in our database, you will need to become a “Registered User” by registering for an account with Royal LePage. Royal LePage may accept or reject any registration at our sole and exclusive discretion.

3. PRIVACY POLICY

CC Sells & Royal LePage understands that privacy is important to you. Any information that we collect about you is used or shared according to CC Sells & Royal LePage's Privacy Policy, which is incorporated by reference into these Terms. You can review the current version of the Privacy Policy here.

4. GDPR AND PROHIBITION OF USE BY EUROPEAN RESIDENTS

CC Sells & Royal LePage are based in Canada and the Service is currently designed to facilitate real estate transactions within Canada. The Service is only to be used by citizens and residents of Canada. It does not knowingly or intentionally collect personal data from residents of the European Union, Switzerland, or any other individual protected by the European General Data Protection Regulations (the “GDPR,” and such residents, collectively, “European Residents”). Notwithstanding any other provision of these Terms or CC Sells & Royal LePage’s Privacy Policy, and given that CC Sells & Royal LePage may not comply with GDPR requirements, European residents are prohibited from using CC Sells & Royal LePage’s website(s) and its products and services to the extent that the GDPR would apply to the collection of such European Residents’ personal data by CC Sells & Royal LePage. CC Sells & Royal LePage may block European IP addresses and take other measures designed to ensure that it does not collect personal data from European Residents. To the extent, a European Resident attempts to evade such measures (for example, through the use of a Virtual Private Network (VPN)) or otherwise violates the CC Sells & Royal LePage’s Privacy Policy or these Terms, such European Resident agrees to fully indemnify CC Sells & Royal LePage for any liability which it suffers due to such European Resident’s actions (including, without limitation, with respect to any fines assessed by European authorities against CC Sells & Royal LePage or its affiliates pursuant to the GDPR). If a European Resident believes or would like to otherwise verify whether any of their personal data has been transmitted to CC Sells & Royal LePage, then such European Resident may contact CC Sells & Royal LePage using the information contained in our Privacy Policy. CC Sells & Royal LePage will immediately delete any such personal data of European Residents.

5. USE OF THE SERVICES: ACCOUNT

In order to use the Service or portions of the Service, you may be asked to create an account with us. When you become a Registered User, you will need to log in using your email address and create a password. When creating your account, we may also ask you to provide other information such as your current physical address, and you must provide true, accurate, current, and complete information about yourself. Your right to access and use the Service is personal to you and is not transferable by you to any other person or entity. You are solely responsible for all activity under your account. Each user's email and password can be used by only one individual. You are responsible for maintaining the confidentiality of your login credentials. You are fully responsible for all activities that are associated with your account (including but not limited to any use of any services, or communications from your account to CC Sells & Royal LePage). You agree to immediately notify us of any unauthorized use or suspected unauthorized use of your account or any other breach of security.

 

By creating an account, you provide consent for us to contact you via voice call, text message, and/or email, including through the use of automated calling technology, even if you’ve registered that number on a Do-Not-Call registry.

You are only entitled to access and use the Service for lawful purposes and pursuant to these Terms and our Privacy Policy.

 

We will strive to make the Service available to you, but we make no guarantees regarding the availability of the Service, generally or at any particular time.

6.“WHAT’S MY HOME WORTH?” PROPERTY ESTIMATE TOOL (ROYAL LEPAGE ONLY)

You may use the Royal LePageWhat’s My Home Worth?” property estimate tool by filling out the consumer web form on our Site and providing certain information to Royal LePage. Some of this information may be personal information, such as your name, email address, and phone number; other information may include the location of the home you are interested in selling or buying, the condition of the home, the features of the home, and your desired moving date. All information that you provide us through the Site shall be used and processed by Royal LePage in accordance with our Privacy Policy.  Once you provide the required information, our proprietary technology will provide you with an estimated sale price for your home (an “Estimate”). Estimates provided through the “What’s My Home Worth?” property estimate tool are not guarantees of any listing price or actual sale price of your home. We are not liable to you or any third party, under any circumstances or for any reason, with respect to our Estimates or your use thereof or reliance thereon.

7. LICENSE GRANT

Subject to these Terms, CC Sells & Royal LePage grants you a limited, non-transferable, non-exclusive, license to access and use the Site solely for your personal, non-commercial purpose. CC Sells & Royal LePage may terminate this license at any time for any reason. By accessing and/or using the Site, you hereby agree to comply with the following guidelines:

 

  • You will not use the Site for any unlawful purpose;

  • You will not access or use the Site to collect any market research for competing businesses;

  • You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;

  • You will use the Service only for your sole, personal, private, noncommercial use, and not to transfer, resell, lease, license, or otherwise make available the Service to third parties or offer them on a standalone basis;

  • You will not decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Site;

  • You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features on the Site;

  • You will not circumvent, remove, alter, deactivate, degrade, or thwart any of the protections in the Site;

  • You will not use automated means, including spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Site, directly or indirectly;

  • You will not interfere with or attempt to interrupt the proper operation of the Site through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Site through hacking, password or data mining, or any other means.

 

CC Sells & Royal LePage may modify, suspend, or discontinue the Site at any time and it will not be liable to you or any third party. We reserve the right, in our sole and absolute discretion, to deny you (or any device) access to the Site, or any portion thereof, without notice.

8. INTELLECTUAL PROPERTY

The Site and all content on the Site, including, but not limited to text, images, illustrations, audio clips, and video clips, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate user review ratings, and all other elements and components of the Site are protected by copyright, trademark, and other laws of Canada and foreign countries. Except as expressly and unambiguously provided in these Terms, CC Sells, Royal LePage and its licensors exclusively own all right, title, and interest in and to the Site, including all associated intellectual property rights. You will not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Site.

You may view all content on the Site (the “Content”) for your own personal, non-commercial use and not for any other use, including any commercial use, without the prior written consent of CC Sells & Royal LePage. The Content may be owned by us, our affiliates, or third parties. The Content is protected under both Canadian and foreign laws. Unauthorized use of the Content may violate copyright, trademark, and other laws.

We, and our licensors, retain all rights, titles, and interests, including all intellectual property rights, in and to the Content. You must retain all copyright and other proprietary notices contained in the original Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of the Content on any other Site, social media page, or in a networked computer environment for any purpose is expressly prohibited.

If you violate any part of these Terms, your permission to access the Site automatically terminates and you must immediately destroy any copies you have made of the Site.

The trademarks, service marks, and logos of Royal LePage (the “Royal LePage Trademarks”) used and displayed on the Site are registered and unregistered trademarks or service marks of Royal LePage. Other company, product, and service names located on the Site may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with Royal LePage Trademarks, the “Trademarks”). Nothing on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. Use of the Trademarks as part of a link to or from any Site is prohibited unless the establishment of such a link is approved in advance by us in writing. All goodwill generated from the use of Royal LePage Trademarks inures to our benefit.

Elements of the Site are protected by trademark, unfair competition, and other provincial and federal laws and may not be copied or imitated in whole or in part, by any means, including, but not limited to, the use of framing or mirrors. None of the Content may be retransmitted without our express, written consent for each and every instance.

9. FEEDBACK

If you provide us with any feedback, comments, and suggestions with respect to the Site (“Feedback”), you hereby agree that we will be free to use, reproduce, and disclose any and all such Feedback in perpetuity subject to applicable privacy laws, for any lawful purpose, without compensation or attribution to you or any third party.

10. CONFIDENTIALITY

If you are a Registered User, you acknowledge that CC Sells & Royal LePage has disclosed or may disclose information relating to CC Sells & Royal LePage’s technology or business (hereinafter referred to as “Proprietary Information”). You agree: (i) not to divulge to any third person any such Proprietary Information, (ii) to give access to such Proprietary information solely to those employees with a need to have access thereto for purposes of these Terms, and (iii) to take the same security precautions to protect against disclosure or unauthorized use of such Proprietary Information that you take with your own proprietary information, but in no event less than reasonable precautions to protect such Proprietary Information. The foregoing will not apply with respect to any information that you can document (a) is or becomes generally available to the public other than through your own wrongful act, or (b) was in your possession or known by you prior to receipt from us, or (c) was rightfully disclosed to you without restriction by a third party, or (d) was independently developed without the use of any Proprietary Information. Nothing in these Terms will prevent you from disclosing the Proprietary Information pursuant to any judicial or governmental order, provided that you give us reasonable prior notice of such disclosure to contest such order.

A violation of any of the foregoing is grounds for termination of your right to use or access the Site.

11. DISCLOSURE

You agree that CC Sells & Royal LePage may disclose, monitor, edit, access, and preserve your personal information and content if CC Sells & Royal LePage reasonably believes that it must do so in order to comply with any applicable law, valid legal process, or governmental request; in order to enforce the Terms or Privacy Policy; or in order to protect the rights of CC Sells & Royal LePage employees, CC Sells & Royal LePage users, or third parties. The personal information collected by CC Sells & Royal LePage may be stored and processed in Canada, the United States, or any other country in which CC Sells & Royal LePage or its agents maintain facilities. By using the Service, you consent to any such transfer of information outside of your country.

12. COMMUNICATIONS

By using the Service, you agree to receive communications (including phone calls and text messages) from us and our partners. By using the Service, you expressly authorize CC Sells & Royal LePage, its affiliated companies, its affiliated real estate, and mortgage professionals, and its partners and each such entity’s employees, contractors, and software (collectively, “Service Provider”) to communicate with you by phone and text at the wireless phone number provided or any other number that you may provide in the future. You understand that message and data rates may apply based upon the terms of your wireless service provider contract. You also agree that methods of contact may include the use of auto-generated text messages or an automated telephone dialing system, even if you’ve registered that number on a Do-Not-Call registry, and that your consent to text messages and phone calls is not a condition to using any Service Provider’s services. If you do not consent to receive these texts or calls, do not use the Service or provide your information to us. You acknowledge that our text messages may be sent to you without being encrypted and may include personal information pertaining to your inquiry. CC Sells & Royal LePage reserves the right, in its sole discretion, without any obligation, and without any notice requirement, to change, modify, or suspend phone calls and text messages for scheduled or unscheduled maintenance, upgrades, improvements, or corrections.

You agree to indemnify Service Provider in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Service Provider if you change your wireless phone number, including but not limited to all claims, expenses, and damages related to or arising under Canada’s Anti-Spam Legislation (CASL). You agree to notify Service Provider promptly if you change your wireless telephone number. You may revoke your consent to receive (i) phone calls by requesting to be placed on an internal Do Not Call list and (ii) text messages by following the opt-out instructions in a text message. You understand this authorization cannot be revoked to the extent that action has already been taken in reliance on this authorization prior to the date the Service Provider receives my request to revoke authorization. CC Sells & Royal LePage reserves the right to change these Terms, and your continued use of the text messages constitutes agreement to all such changes.

13. OFFERS FROM OUR THIRD-PARTY PROVIDERS AND AFFILIATES

Through the Service, CC Sells & Royal LePage and our partners and affiliates may provide a venue through which you can obtain information regarding residential real estate and you can, upon your request, be connected to third-party service providers, such as real estate brokers, mortgage brokers and lenders, mortgage information services, insurance brokers, and other companies providing services around the buying and selling of real estate (“Third Party Providers”). We do not endorse or recommend the products or services of any Third Party Provider and are not an agent or advisor to you or any Third Party Provider. We do not validate or investigate the licensing, certification, or other requirements and qualifications of Third Party Providers. It is your responsibility to investigate any Third-Party Providers before you engage them. You acknowledge and agree that these Third-Party Providers are solely responsible for any services that they may provide to you and that we are not liable for any losses, costs, damages, or claims in connection with, arising from or related to, your use of a Third Party Provider’s products or services. We urge you to obtain the advice of financial advisors or other qualified professionals who are fully aware of your individual circumstances before you make any financial decisions. You acknowledge and agree that you rely on your own judgment and that of such advisors in selecting any products or services offered by Third Party Providers.

Third-Party Providers may pay us fees for services and to be matched with users of the Service, however, CC Sells & Royal LePage is not involved with and is not responsible for any fee arrangement that you may enter into with any Third Party Provider.

By using the Service, you hereby release us of any and all losses, costs, damages, or claims in connection with, arising from, or related to your use of a Third Party Provider’s products or services, including any fees charged by a Third Party Provider.

14. ADVERTISING

CC Sells & Royal LePage and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode, and extent of such advertising are subject to change without specific notice to you.

15. REFERRAL PARTNERS

We may make available through the Service referrals to our third-party partners who may offer to provide additional products and services to you (each, a “Referral Partner”). We are typically compensated by our Referral Partners for such referrals. If you, at your sole discretion, choose to engage with a Referral Partner, then you will be required to accept the Referral Provider’s terms of service (“Referral Provider’s Terms”) as part of the referral process. The Referral Provider is solely responsible for their products or services offered, the content therein, and any claims that you or any other party may have relating to the Referral Partner’s products and services.

When you accept a referral to one of our Referral Partners, you acknowledge that you are purchasing any products or services offered by the Referral Partner directly from them and that CC Sells & Royal LePage are not a party to any agreement between you and the Referral Partner with respect to those products and services; and CC Sells & Royal LePage are not responsible for that Referral Partner’s products or services, the content therein, or any claims that you or any other party may have relating to that Referral Partner’s products and services.

By accepting a referral to one of our Referral Partners, you grant us permission to share Your Content with the Referral Partner so that they may offer their products or services to you.

16. DISCLAIMER OF WARRANTIES; NOT AN APPRAISAL

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND NEITHER CC SELLS, ROYAL LEPAGE, NOR ITS AFFILIATES, NOR ITS THIRD-PARTY PROVIDERS MAKE ANY WARRANTIES WITH RESPECT TO THE SAME OR OTHERWISE IN CONNECTION WITH THESE TERMS. CC SELLS, ROYAL LEPAGE, ITS AFFILIATES, AND ITS THIRD-PARTY PROVIDERS HEREBY DISCLAIM ANY AND ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY, ERROR-FREE OR UNINTERRUPTED OPERATION, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. CC SELLS & ROYAL LEPAGE WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT COULD RESULT FROM INTERCEPTION BY THIRD PARTIES OF ANY INFORMATION MADE AVAILABLE TO YOU VIA OUR TEXT MESSAGES OR ANY OTHER FAILURE TO RECEIVE TEXT MESSAGES FROM CC SELLS & ROYAL LEPAGE.

ALL CONTENT ON THE SITE IS SUBJECT TO THE POSSIBILITY OF ERRORS, OMISSIONS, OR WITHDRAWAL WITHOUT NOTICE. TO THE EXTENT THAT CC SELLS, ROYAL LEPAGE, ITS AFFILIATES, OR ITS THIRD-PARTY PROVIDERS MAY NOT AS A MATTER OF APPLICABLE LAW DISCLAIM ANY IMPLIED WARRANTY, THE SCOPE AND DURATION OF SUCH WARRANTY WILL BE THE MINIMUM PERMITTED UNDER SUCH LAW.

CC SELLS & ROYAL LEPAGE DO NOT OPERATE AS AN ACCOUNTING, FINANCIAL, TAX, LEGAL, OR INVESTMENT ADVISOR. THE CONTENT AND INFORMATION, INCLUDING, WITHOUT LIMITATION, ESTIMATES, THAT YOU ACCESS ON THE SITE ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. CC SELLS & ROYAL LEPAGE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING SUCH RESULTS, OR AS TO THE RELIABILITY, ACCURACY, OR CURRENCY OF ANY INFORMATION, CONTENT, OR SERVICE ACQUIRED BY YOUR USE OF THE SITE. YOU HEREBY ACKNOWLEDGE THAT ANY DECISIONS ARE MADE AT YOUR SOLE DISCRETION AND RISK. CC SELLS & ROYAL LEPAGE MAKES NO REPRESENTATIONS OR WARRANTIES THAT YOU WILL SECURE FINANCING FOR ANY PROPERTY, OR THAT CC SELLS & ROYAL LEPAGE WILL ENTER INTO ANY AGREEMENT WITH YOU WITH RESPECT TO ANY PROPERTY OR PROPERTIES. NOTHING IN THESE TERMS SHALL OBLIGATE ROYAL LEPAGE TO EXECUTE ANY AGREEMENT WITH YOU, EVEN IF YOU ARE QUALIFIED BY OUR THIRD-PARTY PROVIDERS. YOUR USE OF THE SITE AND OUR SERVICE IS AT YOUR SOLE DISCRETION AND RISK.

CC SELLS & ROYAL LEPAGE DO NOT PROVIDE APPRAISALS, AND ANY INFORMATION CC SELLS & ROYAL LEPAGE PROVIDES REGARDING YOUR HOME IS NOT AND SHALL NOT BE CONSIDERED AN APPRAISAL.

17. LIMITATION OF LIABILITY

IN CONNECTION WITH ANY WARRANTY, CONTRACT, OR COMMON LAW TORT CLAIMS: (I) WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION RESULTING FROM THE USE OR INABILITY TO ACCESS AND USE THE SITE OR ANY RELATED SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (II) ANY DIRECT DAMAGES, NOT ATTRIBUTABLE TO PERSONAL INJURIES, THAT YOU MAY SUFFER AS A RESULT OF YOUR USE OF THE SITE OR ANY RELATED SERVICE SHALL BE LIMITED TO ONE HUNDRED DOLLARS ($100) EXCEPT AS OTHERWISE PROVIDED IN A BROKER AGREEMENT OR OTHER AGREEMENT BETWEEN YOU, CC SELLS & ROYAL LEPAGE.

NOTHING IN THESE TERMS OF USE SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU.

18. LINKS TO THIRD-PARTY EXTERNAL WEBSITE

The Site may contain links to third-party websites (“External Site”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such an External Site. The content of such an External Site is developed and provided by others. You should contact the Site administrator or webmaster for those External Site's if you have any concerns regarding such links or any content located on such External Site. We are not responsible for the content of any linked External Site and do not make any representations regarding the content or accuracy of materials on such External Site. You should take precautions when downloading files from all Site to protect your computer from viruses and other destructive programs. If you decide to access a linked External Site, you do so at your own risk.

19. INTERNET DATA EXCHANGE AND OTHER VIRTUAL OFFICE WEBSITES

These terms apply to the Internet Data Exchange and Virtual Office Website features of the Site, which provides listing data from various real estate boards/associations. You agree and acknowledge that:

 

  • These Terms do not create an agency relationship or representation agreement between you CC Sells & Royal LePage;

  • these Terms do not impose any financial obligations on you for services;

  • all data obtained from the Site is intended only for your personal, non-commercial use;

  • you have a bona fide interest in the purchase, sale, or lease of real estate of the type being offered through the Site;

  • you will not use, copy, print, or save any of the data on the Site other than for conducting your due diligence for the prospective sale, purchase, or lease of a real estate property; this shall be your only permitted use of the data on the Site;

  • you recognize the validity of, and will respect the ownership of, the proprietary rights and copyrights of the listing data provided by, and the MLS®[1] system of, each respective real estate board/association;

  • you consent that some personal information (name, phone number, email address, and other) may be collected by this website prior to you being granted access to certain information on the Internet Data Exchange or Virtual Office Website features of the Site; this requirement is to satisfy CC Sells & Royal LePage’s compliance with the rules, regulations, policies, and by-laws of the various boards/associations providing the listing data;

  • your personal information may be shared with the real estate boards/associations, or their authorized representatives, providing data to the Site for the purpose of auditing and monitoring CC Sells & Royal LePage’s compliance with each respective board’s/association’s rules, regulations, policies, and by-laws, the security of the data and other legal purposes, related to the use of the boards’/associations’ data;

  • by accepting these Terms, you are NOT acquiring a right or license to, and are prohibited from, either directly or indirectly, collecting, copying, displaying, posting, transferring, “scraping”, “data mining”, saving, storing, selling, manipulating, disseminating, distributing/redistributing, retransmitting, reproducing, publishing, broadcasting, sharing, licensing or sublicensing any of the data on the Site or in emails from us to another individual, entity via any means or medium;

  • though all information presented on the Site is deemed to be from reliable sources, neither CC Sells & Royal LePage, nor the real estate boards and/ or associations providing listing data to CC Sells & Royal LePage, nor third party information providers, assume any responsibility for and make no guarantee as to, the accuracy of the information provided on the Site. No information should be relied upon without being independently verified by you with the assistance of professionals as required;

  • some of the information contained on this site is based in whole or in part on information that is provided by members of The Canadian Real Estate Association (CREA), who are responsible for its accuracy. CREA reproduces and distributes this information as a service for its members, and assumes no responsibility for its accuracy;

  • neither CC Sells & Royal LePage nor any board/associations shall be responsible or liable, directly or indirectly, in any way, for any loss or damage of any kind incurred as a result of, or in connection with, your use or reliance on the listing information/data, any related data, and/or posted or hyperlinked comments or reviews.

20. INDEMNIFICATION

You will indemnify, defend, and hold CC Sells & Royal LePage, our affiliates, and our and their respective shareholders, members, officers, directors, employees, agents, and representatives (collectively, “Royal LePage Indemnitees”) harmless from and against any and all damages, liabilities, losses, costs, and expenses, including reasonable legal fees incurred by any Royal LePage Indemnitee in connection with a third-party claim, action, or proceeding (each, a “Claim”) arising from your violation of these Terms or your gross negligence or willful misconduct; provided, however, that the foregoing obligations shall be subject to our: (i) promptly notifying you of the Claim (provided that our failure to provide prompt written notice shall excuse your indemnification obligations only to the extent that you are prejudiced thereby); (ii) providing you, at your expense, with reasonable cooperation in the defense of the Claim; and (iii) providing you with sole control over the defense and negotiations for a settlement or compromise, provided that you may not make any admission of liability on behalf of any Knock Indemnitee without our prior written approval.

21. COMPLIANCE WITH APPLICABLE LAWS

The Site is based in, and our services are only available in, Canada. The Site is designed to be accessed and used from Canada.

22. TERMINATION

We reserve the right, in our sole discretion, to restrict, suspend, or terminate these Terms and your access to all or any part of the Site, at any time and for any reason without prior notice or liability. We reserve the right to change, suspend, or discontinue all or any part of the Site at any time without prior notice or liability.

23. BINDING ARBITRATION

In the event of a dispute arising under or relating to these Terms or the Site or a Service (each, a “Dispute”), you agree to contact our customer support team to resolve the issue. If a dispute cannot be resolved through our customer support team, you or any of your affiliates on one hand and CC Sells & Royal LePage and any of our affiliates, on the other hand, all agree to resolve any dispute relating to these Terms or in relation to the Service by binding arbitration in Toronto, ON, Canada, or in another location that we have both agreed to. Further to this agreement, you understand that you and your affiliates and CC Sells & Royal LePage and its affiliates are giving up the right to have a judge and/or jury resolve any controversy or claim arising out of or relating to these Terms or the Service.

Exception: You and your affiliates on one hand, and CC Sells & Royal LePage and its affiliates, on the other hand, agree that we will go to court to resolve disputes relating to your, your affiliates’, CC Sells & Royal LePage’s, or CC Sells & Royal LePage’s affiliates’ intellectual property (e.g., trademarks, trade dress, domain names, trade secrets, copyrights or patents).

 

In addition, if any of us brings a claim in court that should be arbitrated, the other of us can ask a court to force us to go to arbitration to resolve the claim (i.e., compel arbitration). Any of us may also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.

Details of Arbitration Procedure: Prior to filing any arbitration, both parties jointly agree to seek to resolve any dispute between us by mediation conducted by the Canadian Arbitration Association (CAA), with all mediator fees and expenses paid equally by the parties. If mediation is not successful, either party may initiate an arbitration proceeding with the CAA. You can look at CAA’s rules and procedures on their website (www.canadianarbitrationassociation.ca) or you can call them at 1-800-856-5154. The arbitration will be governed by the then-current version of CAA’s Arbitration Rules (the “Rules”) and will be held with a single arbitrator appointed in accordance with the Rules. To the extent anything described in this Agreement to Arbitrate section conflicts with the Rules, the language of this Agreement to Arbitrate section applies. Each of us will be entitled to get a copy of non-privileged relevant documents in the possession or control of the other party and to take a reasonable number of depositions. All such discoveries will be in accordance with procedures approved by the arbitrator. This Agreement to Arbitrate section does not alter in any way the statute of limitations that would apply to any claims or counterclaims asserted by either party. The arbitrator’s award will be based on the evidence admitted and the substantive law of the Province of Ontario and Canada, as applicable, and will contain an award for each issue and counterclaim. The award will provide in writing the factual findings and legal reasoning for such an award. The arbitrator will not be entitled to modify these Terms. Except as provided in the Commercial Arbitration Act and Commercial Arbitration Code, the arbitration award will be final and binding on the parties. Judgment may be entered in any court of competent jurisdiction.

24. CLASS ACTION WAIVER

Both you and your affiliates agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. In the event the laws of your state prohibit this class action waiver, this section will not apply; however, all other provisions of the Terms will remain in effect.

25. EQUITABLE RELIEF

You acknowledge and agree that in the event of a breach or threatened violation of our intellectual property rights and confidential and proprietary information by you, we will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce these Terms. We may, without waiving any other remedies under these Terms, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect our rights and property pending the outcome of the arbitration referenced above. You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in the State of Delaware for purposes of any such action by us.

26. CONTROLLING LAW: EXCLUSIVE FORUM

These Terms will be governed by the laws of the Province of Ontario without regard to its conflict of law provisions. Except as provided in the Binding Arbitration section above, the exclusive jurisdiction for any claim, action, or dispute with CC Sells & Royal LePage or relating in any way to your use of the Site will be the courts located in Toronto, Ontario and the venue for the adjudication or disposition of any such claim, action or dispute will be in Toronto, Ontario.

27. GENERAL

a. Entire Agreement, No Oral Modification. These Terms constitute the entire agreement between you, CC Sells & Royal LePage and supersede all prior agreements, discussions, or understandings, whether oral or written. No oral or written information or advice given by CC Sells & Royal LePage, its agents, or employees will create a warranty or in any way increase the scope of the warranties in these Terms. Any purchase order document or similar document provided by you shall be construed solely as evidence of your internal business processes, and the terms and conditions contained thereon shall be void and have no effect with regard to these Terms between you and CC Sells & Royal LePage and be non-binding against CC Sells & Royal LePage even if signed by CC Sells & Royal LePage after the date you accept these Terms. An electronic version of this agreement shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents generated in printed form.

b. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to any conflict of laws provisions. Except as provided in the Binding Arbitration section above, you and CC Sells & Royal LePage hereby irrevocably and unconditionally consent to and submit to the exclusive jurisdiction of the courts of the Province of Ontario for any actions, suits, or proceedings arising out of or relating to this Agreement.

c. Severability. In the event any term of these Terms is found by any court of competent jurisdiction to be void or otherwise unenforceable, the remainder of the Terms shall remain valid and enforceable.

d. Assignment. You will not assign or otherwise transfer these Terms, in whole or in part, without our prior written consent. Any attempt by you to assign, delegate, or transfer these Terms will be null and void. Subject to this Assignment section, these Terms will be binding on both you and CC Sells & Royal LePage and each of our successors and assigns.

e. Waiver. Our failure to act on or enforce any provision of these Terms shall not be construed as a waiver of that provision or any other provision in these Terms. No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance.

f. Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

g. Relationship. You agree that no joint venture, partnership, employment, or agency relationship exists between you and CC Sells & Royal LePage as a result of this agreement. You also agree that there are no survivorship rights or third-party beneficiaries to this agreement.

h. Notice. Any notice, request, consent, or other communication required or made under these Terms must be delivered in writing to the receiving party by personal delivery, certified mail, return receipt requested, overnight delivery by a nationally recognized carrier, or by email upon confirmation of receipt. Notices to Royal LePage shall be copied to legalnotices@royallepage.ca and CC Sells at cooperclientcare@gmail.com

i.Force Majeure. Under no circumstances shall CC Sells & Royal LePage be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature or other forces beyond its reasonable control, including, without limitation, fires, floods, storms, and acts of God.

j.Survival. If these Terms are terminated in accordance with the termination provision above, such termination shall not affect the validity of the following provisions of these Terms, which shall remain in full force and effect: “Intellectual Property,” “Confidentiality,” “Disclaimer of Warranties; Not an Appraisal,” “Limitation of Liability,” “Indemnification,” “Compliance with Applicable Laws,” “Binding Arbitration,” “Class Action Waiver,” “Equitable Relief,” “Controlling Law; Exclusive Forum,” and “General.

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